Invoicing
Invoicing is submitting the completed paperwork package — invoice, signed proof of delivery and supporting receipts — to the broker or shipper to trigger payment.
Last reviewed · by the Fleetchart team
An incomplete package does not start the payment clock. Missing lumper receipts or an unsigned delivery copy will hold an invoice as effectively as a dispute.
The interval between delivery and invoice submission is entirely within a carrier's control, and it is often the largest recoverable delay in the cash cycle.
For example, say a truck delivers five loads a week worth $2,000 each, or 5 × $2,000 = $10,000. If invoices go out 7 days after delivery instead of the same day, every payment arrives 7 days later, and about one extra week of loads, or $10,000, is always waiting to come in.
Check each invoice against the rate con before it goes out. Say the rate con includes $150 of detention and a $75 stop-off, but the invoice lists only the line haul. That is $150 + $75 = $225 you will likely never see. Fleetchart keeps the rate con with the load, so you can check its terms before you bill.