Privacy Policy

Introduction

FleetChart.ai ("we," "us," or "our") operates the fleetchart.ai website and associated services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using FleetChart.ai, you agree to the terms of this Privacy Policy.

Information We Collect

Contact Form Data

When you submit our contact or demo request form, we collect the following information:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Fleet size
• Message content
• Whether you are interested in a demo

Usage Analytics

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other standard web analytics data. This information is collected through cookies and similar tracking technologies to help us understand how visitors use our site and improve the user experience.

Service Usage Data

If you use the FleetChart.ai platform, we collect data related to your fleet operations, including uploaded documents (such as rate confirmations), load records, and financial data necessary to provide our analytics services. This data is processed by our AI systems to deliver insights and reports.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver, maintain, and improve our analytics services
• To process uploaded documents and generate fleet insights
• To send you reports, updates, and service-related communications
• To analyze website usage and improve our site performance
• To comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our website, conducting our business, or providing services to you (e.g., email delivery, hosting, analytics). These providers are bound by confidentiality obligations.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember your preferences
• Understand how you interact with our site
• Analyze traffic and usage patterns
• Improve site performance

You can control cookies through your browser settings. Disabling cookies may limit certain features of the website.

Data Security

We implement industry-standard security measures to protect your information, including encryption of data in transit (TLS/SSL), secure storage practices, and access controls. While no method of electronic transmission or storage is completely secure, we strive to use commercially acceptable means to protect your personal data. We regularly review and update our security practices to address emerging threats.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration of our business relationship. Analytics data is retained in anonymized or aggregated form.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: