Terms of Service

1. Acceptance of Terms

By accessing or using the FleetChart.ai website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services. These Terms constitute a legally binding agreement between you and FleetChart.ai ("we," "us," or "our"), operated by Devinity Solutions.

2. Service Description

FleetChart.ai provides AI-powered analytics software for trucking fleets. Our Services include:

• AI-powered document parsing and data extraction from trucking documents such as rate confirmations
• Fleet profitability tracking, including per-load, per-mile, and per-driver analytics
• Automated reporting and dashboards
• Optional managed dispatch services bundled with free platform access

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

3. User Obligations

By using our Services, you agree to:

• Provide accurate and complete information when submitting forms or creating an account
• Use the Services only for lawful purposes related to your trucking operations
• Maintain the confidentiality of any account credentials provided to you
• Not attempt to gain unauthorized access to our systems, servers, or networks
• Not use the Services to transmit malicious code, spam, or any harmful content
• Not reverse-engineer, decompile, or disassemble any part of the Services
• Not resell, redistribute, or sublicense the Services without our written consent

You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use.

4. Intellectual Property

All content, software, algorithms, designs, trademarks, and other materials associated with FleetChart.ai are the intellectual property of Devinity Solutions and are protected by applicable intellectual property laws.

You retain ownership of any data you upload to the platform (e.g., rate confirmations, load records). By uploading data, you grant us a limited, non-exclusive license to process, analyze, and store that data solely for the purpose of delivering the Services to you.

You may not copy, modify, distribute, or create derivative works from our Services or any proprietary content without our prior written consent.

5. Payment Terms

Pricing for FleetChart.ai services is determined based on your fleet size and chosen service model. Specific pricing details will be provided during onboarding or upon request.

• Self-Service Plan: Pricing is based on fleet size and usage. Payment terms will be outlined in your service agreement.
• Managed Dispatch Service: The FleetChart.ai software is provided at no additional cost when you use our dispatch service. Dispatch service fees apply as outlined in your agreement.

We reserve the right to change our pricing with reasonable notice to existing customers.

6. Limitation of Liability

To the fullest extent permitted by applicable law:

• The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We do not guarantee that the AI-powered document parsing will be 100% accurate. You are responsible for reviewing parsed data for correctness.
• FleetChart.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from your use of the Services.
• Our total aggregate liability for any claims arising from or related to the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless FleetChart.ai, Devinity Solutions, and their officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

8. Termination

Either party may terminate access to the Services:

• By you: You may stop using the Services at any time. Contact us to request account deletion and data removal.
• By us: We may suspend or terminate your access if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion with reasonable notice.

Upon termination, your right to use the Services ceases immediately. We will make reasonable efforts to allow you to export your data before account deletion, subject to a 30-day grace period.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of competent jurisdiction. Before pursuing legal action, both parties agree to attempt resolution through good-faith negotiation.

10. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms. For material changes, we will make reasonable efforts to notify you via email or through the Services.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at: